The Storage Mall - Rochester
1214 Brooks Ave,Rochester, NY 14624
(315) 640-4634 (315) 640-4634 Pay Online Leave a Review
- Mon9:00am - 5:00pm
- Tue9:00am - 5:00pm
- WedRent Online 24/7
- Thu9:00am - 5:00pm
- Fri9:00am - 5:00pm
- SatRent Online 24/7
- SunClosed
- Sun - Sat6:00am - 10:00pm
Need help choosing? Try our Size Guide.
Climate Control, Indoor Access
Climate Control, Indoor Access 1st Full Month Free (not applied to prorated month at move-in)
Climate Control, Indoor Access Hurry, only 1 left!
Climate Control, Indoor Access
Climate Control, Indoor Access 1st Full Month Free (not applied to prorated month at move-in)
Climate Control, Indoor Access, Flash Sale! 1st Full Month Free (not applied to prorated month at move-in)
Climate Control, Indoor Access
Climate Control, Indoor Access, Flash Sale! 1st Full Month Free (not applied to prorated month at move-in)
Climate Control, Indoor Access, Best Seller 1st Full Month Free (not applied to prorated month at move-in)
Climate Control, Indoor Access, 2 Doors!
Didn't find your unit? Try these nearby locations
Self Storage Units in Rochester, NY, at 1214 Brooks Ave | The Storage Mall
About The Storage Mall – Rochester, NY
Are you looking for Climate Controlled, or Temperature Controlled Self Storage Units in the Rochester area of New York? Searching google for terms like “climate control storage near me” but just can’t seem to find a location that has the amenities that you are looking for? Look no further.
Our premier self storage facility is conveniently located at 1214 Brooks Ave, Rochester, NY 14624. Located just outside of downtown Rochester, this location of The Storage Mall provides quick access from local neighborhoods like Gates Center, Westgate, Pittsford, Brighton, Henrietta and Genesee Junction. You’ll find our store only a short drive away from the Rochester International Airport, College Town Rochester and Brook-Lea Country Club. We are proud to serve students from University of Rochester, Monroe Community College and Rochester Institute of Technology.
Types of Storage Offered in Rochester
We’re pleased to provide a variety of unit types like humidity-controlled spaces, storage units with drive-up accessibility, and parking spots big enough for large RV, Boats, and trucks. Choose between outdoor rentals and indoor units, and rest easy knowing that your items are in good hands.
Some of these storage options include:
- Climate Controlled Storage
- Interior Self Storage
- Household Item and Appliance Storage
- Long Term Storage
- Document Storage
- Contractor Spaces
- Medical/ Pharmaceutical Storage
- Small Business Storage
- College Student Self Storage
We also boast a wide range of unit sizes so you can find a space that feels custom-made for you! With dozens of sizes to choose from, picking the right storage unit might seem overwhelming, but we are here to help! Our certified sales consultants can take the guesswork out of renting a unit and provide you with quality assurance and peace-of-mind. Whether you prefer the hands-on experience of a facility tour, or enjoy the ease and convenience of estimating from the comfort of your home with our Size Guide, we have a solution for you.
Check out How a Self Storage Company Can Help You Choose The Right Sized Unit or call in for a customized quote.
Climate Control Self Storage Units in Rochester, NY
What is climate control, and why do you need it? Great question! Climate control self storage units offer an additional layer of protection for your most valuable belongings. Do you plan on storing antiques, furniture, photos, vinyl records, a wedding dress, or anything you might be devastated about if they are damaged in the changing seasons? Then climate control might be the perfect option for you!
Amenities Available in Rochester
You deserve the best, and at The Storage Mall, we strive to make sure you always have the latest and greatest amenities that the Self Storage Industry has to offer, Including:
- Security Cameras
- Personal Gate Code Access
- On-site office
- Online bill payment
- Pest Control
- Clean interior buildings
- Well-lit interior halls and perimeter lights
- Month-to-Month Leases
Because we’ve implemented features like fencing, gated entry, individually secured units, security cameras, onsite management, and well-lit premises, you don’t have to wonder if you’ll be safe while you’re here or if your belongings will be safe while you’re away. We also provide loading carts and dollies that are available for use at the interior building entrances to assist you with moving and unloading. No matter the weather, you will be able to access your unit or storage space using your keypad access at the electronic gate.
Our On-Site Managers Make Renting Easy
Our friendly, on-site managers are available 5 days a week to assist with all your self-storage needs. They will be sure to answer any questions about storage unit sizes, prices, access to your space, leasing and more. Our managers are experts in the field and are here to provide award winning customer service to all our tenants. These knowledgeable professionals are happy to provide helpful tips and advice, and even referrals to other industry professionals like movers, shipping and packing companies, home stagers or local real estate agents.
Let us help you get started right away – contact us today!
Options for paying your Storage bill in Rochester
–Online: You can easily make a payment online through our website portal. Click the “Pay Online” button at the top right of the page to log into your account and complete your payment. If you do not have an account created yet, you will need your unit number and account ID number. Follow the steps on screen to set up your account, make a one-time payment, or enroll in Auto Pay.
–Phone: You can use our convenient, automated, pay-by-phone system 24 hours a day 7 days a week. Simply call your local office and Hit Option #1.
–Auto Pay: You can sign up for automatic payments using a credit or debit card. Please contact the property manager or log into your online account to find out more about this feature and our no-fee guarantee!
***This is a cashless facility. Drop-box and in-person payments are not available at this location***
Credit Card Payments Accepted for Storage in Rochester
Get directions to our Rochester, NY self storage location near you.
DIRECTIONS FROM:
Rochester, NY to The Storage Mall | Rochester:
- Drive from Exchange Blvd, S Plymouth Ave and Brooks Ave to Gates
- Head south on South Ave toward E Broad St
- Turn right at the 1st cross street onto E Broad St
- Turn left onto Exchange Blvd/War Mem Sq
- Turn right onto Ford St
- At the traffic circle, take the 2nd exit onto S Plymouth Ave
- Continue onto Brooks Ave
- Turn right onto Buell Rd
- Drive to your destination
- Turn left
- Turn right
- Turn left
- You’ve arrived at Storage Mall – Rochester
Gates Center to The Storage Mall | Rochester:
- Follow Howard Rd and NY-204 E
- Head south on Howard Rd toward Colwick Rd
- Turn left onto NY-204 E/NY-33A E
- Turn right onto NY-204 E/Brooks Ave
- Turn left onto Buell Rd
- Drive to your destination
- Turn left
- Turn right
- Turn left
- You’ve arrived at Storage Mall – Rochester
Westgate, NY to The Storage Mall | Rochester:
- Follow NY-33 E/Buffalo Rd, Howard Rd and NY-204 E
- Head east on NY-33 E/Buffalo Rd toward Wegman Rd
- Turn right onto Howard Rd
- Turn left onto NY-204 E/NY-33A E
- Turn right onto NY-204 E/Brooks Ave
- Turn left onto Buell Rd
- Drive to your destination
- Turn left
- Turn right
- Turn left
- You’ve arrived at Storage Mall – Rochester
Genesee Junction, NY to The Storage Mall | Rochester:
- Drive from Beahan Rd and NY-204 E to Gates
- Head west on Paul Rd toward Avion Dr
- Continue onto Beahan Rd
- Turn right onto NY-204 E/NY-33A E
- Turn right onto NY-204 E/Brooks Ave
- Turn left onto Buell Rd
- Drive to your destination
- Turn left
- Turn right
- Turn left
- You’ve arrived at The Storage Mall – Rochester
University of Rochester to The Storage Mall | Rochester:
- Head southwest on Kendrick Rd
- Turn right to merge onto I-390 N
- Take exit 18B to merge onto NY-204 W/Brooks Ave
- Turn right
- You’ve Arrived at The Storage Mall – Rochester
This facility is professionally managed by The Storage Mall Management Group.
Features & Amenities
Every storage feature is designed from scratch against standards forged from years of experience in the self storage industry. The result is a high quality consistent customer experience you can count on.
What Our Customers Are Saying
Nice facility. Very good customer service and competitive rates.
Nancy HagensBooking a reservation and getting it adjusted to when I needed it to was super easy! They were always patient and willing to help with my questions/concerns (w... Read More
Booking a reservation and getting it adjusted to when I needed it to was super easy! They were always patient and willing to help with my questions/concerns (which was a lot). I was moving in on a Saturday and one of the employees sent me a video about how to find my unit because the office is closed on Saturdays, she's the sweetest and kindest! The prices are great too! I highly recommend this place to anyone, especially fellow college students looking for cheap, reliable storage!
Grace WaryasI volunteer at a non profit that assists pregnant, soon to be moms, that are in dangerous living situations. Last week I had to move a woman from her apartment... Read More
I volunteer at a non profit that assists pregnant, soon to be moms, that are in dangerous living situations. Last week I had to move a woman from her apartment to the Storage Mall. The Storage Mall donated the unit and the lock to go with it. They also rented the Uhaul truck that I used in order to help this person out. Chardmarie was amazing to work with. She showed me the unit, which dock to go to, and how to access the in and out of the gate, as it was after hours. Everything was immaculate. I highly recommend this business as they have great people that run it and are there for our community.
Patrick ColburnI volunteer for a non profit that assists soon to be moms that are in a dangerous living situation. Yesterday, I moved out a woman that needed to get out of he... Read More
I volunteer for a non profit that assists soon to be moms that are in a dangerous living situation. Yesterday, I moved out a woman that needed to get out of her apartment. The Storage Mall donated a unit to her and even paid for the Uhaul that I used to get her stuff. ChardMarie was amazing to work with. She walked me through how to get through the gate as it was after hours, which dock I was to access, where the unit was, and then gave me a lock for the woman, as I didn't even think of that detail. The facility was immaculate and couldn't have been better secured. I would highly recommend this business as not only do they have a great facility but support our community, specifically women that are in a very vulnerable time in their lives.
Patrick ColburnEverything and everybody was great and very helpful I was having a hard time getting to do the account I made one call and they were so helpful until I got it r... Read More
Everything and everybody was great and very helpful I was having a hard time getting to do the account I made one call and they were so helpful until I got it right the place are nice and clean if I have to do this again it will be there everybody that I talk to was so nice.
Julia ClarkeChardmaria is fast knowledge and effective. The place is clean too
Mirror ManagementVery clean, easy to use and most reasonable as far as price. My son used to work for U-Haul so he’s pretty critical and he approved.
Cheryl BirenWe rented at the Storage mall for a few months to hold dorm room items. They not only had the best prices around but the manager (Chad Marie) was always so kind... Read More
We rented at the Storage mall for a few months to hold dorm room items. They not only had the best prices around but the manager (Chad Marie) was always so kind and helpful. I will definitely rent from them again and tell others about them.
ntroop711Fast, friendly and clean! Very easy for us to access our unit! Would definitely come back if I ever need to again!
Tim ParkerMy experience at the storage mall was great, she was very helpful during a very crucial change in my life and was very professional handling it so.. I suggest a... Read More
My experience at the storage mall was great, she was very helpful during a very crucial change in my life and was very professional handling it so.. I suggest anyone looking for extra space to go to the storage mall on Brooks Ave Rochester Ny.
Devin MasonLoveeeee this Storage best place ever and the assistant is also the best nice clean storage and also safe and close to my house love this would recommend 100% ?
Kay MonayWent in for information about getting a unit The Manager Chardmarie was very polite and professional ?I highly recommend The Storage Mall .
Nicole RosasI never worried about my things at the storage unit. It was a very well kept building and I loved that my things were protected from all elements. I would absol... Read More
I never worried about my things at the storage unit. It was a very well kept building and I loved that my things were protected from all elements. I would absolutely recommend and return.
Tiffany BaityClean, professional, efficient, helpful, and great location. Would use their services again!
Anne Schubertstaff was incredible , building is beautiful and feels very good ! the perfect storage unit experience !!
Glenn PrairieThey were incredibly helpful with storing our stuff for storage from college. Beautiful facility and very clean. 100% recommend.
Gabrielle FerreiraWe had an issue with reservation but the woman at the desk was able to get us storage unit no problem, she was incredibly nice to us! Thank you so much!
Serena DuganWonderful space , beautiful storage units with excellent security and incredibly nice staff!!!
Morgan HotalingGreat place to store things for college students! Amazing prices and the women at the front desk is so nice! 10/10 experience would recommend!
Cait DelucaChardmarie is the best! ? Exceptional customer service.
Mariechard Borges RuizVery nice facility. The lady at the front was very nice and helpful. She was able to answer any and every question or concern I had.
ninetailedfox45Overall it seems to be a good storage facility. It seems safe and secure with codes on all doors. We went on a Saturday and the main office was closed so we had... Read More
Overall it seems to be a good storage facility. It seems safe and secure with codes on all doors. We went on a Saturday and the main office was closed so we had to figure out how to get in the building and find our unit with no direction. Once we did, we had no issues. Price seems fair compared to other storage units as well as the size.
LacyGreat place for storage. A little pricey but a good place in all.
Matthew TaylorIt was a good experience and the customer service was good.The storage was nice and clean.I would really recommend The Storage Mall.
Marcia DennisI received a call today that there is water damage in my storage unit, which I just opened in April/May. I am beyond upset, as I chose this facility specifical... Read More
I received a call today that there is water damage in my storage unit, which I just opened in April/May. I am beyond upset, as I chose this facility specifically because it's climate controlled and would be protected from the elements. Unfortunately, here I am two months later already needing to file an insurance claim due to water damage and have no timeline for repairs to the building! I am honestly heartbroken and in tears right now. I opened this storage unit because I had to sell my mother's house, who passed in September from cancer and I now live in New York City in an apartment with limited storage. This unit is filled with all of my childhood possessions, memories and family heirlooms, which I trusted the facility to keep safe. At this point in time, I unfortunately cannot move anything either as I am eight and a half months pregnant and no longer able to travel! When I spoke to the facility I was given no consolation, no timeline to fix the roof, no option to move units and no break in fees. I was told that I would have to continue to pay full price or risk my unit being claimed delinquent or emptied by the facility! This is outrageous!! A complete lack of customer support and ownership of issues, I would never recommend this facility!
Rachel HartNo one answered the phone. The website wants me to pay $6 after they prorated the first month to $0 since I joined within the last day of the month. It’s the ... Read More
No one answered the phone. The website wants me to pay $6 after they prorated the first month to $0 since I joined within the last day of the month. It’s the weekend and I need to get things accomplished.
Jessica Maye
