Our Offices will be closed on Wednesday, December 25, 2024 and Wednesday, January 1, 2025 for Christmas and New Year's Day! Access Hours will remain the same.

Storage Management in New York

Delivering Outcomes for Storage Facility Owners

We collaborate with our clients to transform their investments into a self-sustaining stream of benefits.

At The Storage Mall, we understand the challenges of managing a storage facility in New York. We have experience managing various storage solutions, including self storage facilities, warehouses, and commercial storage spaces. These services are available to companies and individuals. We have excellent boat storage facilities, as well as units that offer storage for cars, business equipment, or home furnishings. Our team is dedicated to providing storage centers that maximize efficiency, customer satisfaction, and security. When you partner with us, we treat your storage unit with extra caution and care. 

Storage Center Locations

Our self storage property management solutions can make sure your New York storage unit is taken care of. We offer storage management solutions to storage facilities in the following New York locations:

  • Amsterdam
  • Batavia
  • Clifton Springs
  • East Syracuse
  • Endicott
  • Lockport
  • Macedon
  • Manchester
  • Niagara Falls
  • Palmyra
  • Rochester
  • Rush

The Storage Mall has its own storage centers in these locations and can manage your storage facilities, too. Supporting our local communities matters to us, and we are proud to help these communities in the state of New York.

The Storage Mall Management Services

The Storage Mall has professional teams in New York that can manage your storage centers. We can provide the following management services:

Operations

We can handle all of the day-to-day operations of your storage facility, whatever that looks like. From security to maintenance, we’ve got you covered. We work with self storage companies to provide seamless day-to-day operations.

Billing

We can handle the billing and payments for your storage unit so you can say goodbye to billing headaches. Our automated systems keep your finances on track by providing timely and accurate processing.

Rental Management

From inquiries to lease agreements, we can take care of the entire rental process. Our team can answer questions, conduct unit showings, and manage move-ins for potential renters. We also manage move-outs and do our best to make sure you don’t have extended vacancies.

Customer Service

Our storage solutions are run with a focus on our clients. When you work with us, your customers become our customers. Our friendly customer support team can answer questions and help renters select a unit that works best for them. If renters ever have concerns or further questions, we are happy to assist them. If plans change for our customers, we always do our best to accommodate their needs.

Security and Access

People use storage units as a way to store their belongings safely. Whether they are looking for storage for cars, boats, or sentimental items, what they put in their storage unit matters to them. We know that safety and security are a priority for our customers, so we make them our top priorities, too. We use tools such as access controls and security system surveillance to make sure only authorized people are accessing units. If there is ever an issue, we work to resolve it quickly and make it right for our customers. 

Reporting

Your storage unit and its performance matter to you, which is why we make sure to update you regularly about its performance. Make informed decisions with our detailed reports. We can provide information on rental income, occupancy rates, and other key performance indicators. If you decide to make any changes to your storage unit or processes, we are happy to help and facilitate. When you partner with us, we become invested in your success, and we can assist you in achieving the results you want.

The Storage Mall Can Handle All of Your Storage Management Needs

Partner with quality self storage companies like The Storage Mall to take your storage facility management to the next level. We have experience in the New York storage industry, so we understand the local market and the challenges that come with it. Our team is dedicated to providing a positive experience for your customers by managing their storage needs efficiently and providing the best customer service. The team at The Storage Mall places a strong focus on security and efficient operations. Contact us today to discover how we can transform your storage centers.